Delete your DistrictIQ account

Open the app and go to Account → Delete account, then confirm. Your account is deleted straight away and you are signed out on that device.

Sign in at districtiq.ca and go to Account → Settings, then choose Delete my account and confirm.

Email info@districtiq.ca from the address you use for DistrictIQ, with the subject "Delete my account". We will confirm the request comes from the account holder, delete the account, and let you know when it is done. We aim to complete requests within 30 days.

Your account and sign-in details (email address, name, phone number if you added one, and password); your saved homes; your saved searches and email alerts, including their send history; your notification settings and the devices registered for app notifications; and your registration and terms acceptance for sold and leased listing data.

Records of access to sold and leased listing data. Our agreement with the Toronto Regional Real Estate Board (TRREB) and PropTx requires an audit log of that access. These records are deleted automatically after 18 months.

Records of marketing consent. Canada's Anti-Spam Legislation requires us to be able to show when you gave, or withdrew, consent to marketing email.

Enquiries you sent to our brokerage, for example about a listing. They are business records and are not part of your account. You can ask us to delete them, and we will unless the law requires us to keep them.

Backups. Deleted information can remain in our hosting provider's backups for a limited period, until those backups expire.

Homes you save or view in the app without signing in are stored only on your device. Uninstalling the app removes them. Uninstalling the app does not delete your account — use one of the options above.

See our Privacy Policy, or contact DistrictIQ Inc., Brokerage at info@districtiq.ca.